1 Course Introduction

• Introductions and course logistics

• Course objectives

2 Introduction to Troubleshooting

• Define the scope of troubleshooting

• Use a structured approach to solve configuration and operational problems

• Apply troubleshooting methodology to diagnose faults and make troubleshooting efficient

3 Troubleshooting Tools

• Identify the utilities and tools used to run commands

• Identify how to access the vSphere ESXi shell

• Run commands to view, configure, and manage vSphere components

• Use Standalone ESXCLI for troubleshooting

• Run ESXCLI commands from the Standalone ESXCLI tool

• Use Data Center CLI commands for troubleshooting

• Run commands to view, configure, and manage your vSphere components

• Identify the best tool to use for CLI troubleshooting

• Locate important log files

• Identify how to use log files in troubleshooting

• Describe the benefits and capabilities of VMware Skyline™

• Explain how VMware Skyline works at a high-level

• Identify the types of health information provided by Skyline™ Health

• Identify uses for VMware Skyline™ Advisor

• Describe the support bundle REST API

• Use the support bundle REST API

4 Troubleshooting Virtual Networking

• Analyze and troubleshoot standard switch problems

• Analyze and troubleshoot virtual machine connectivity problems

• Analyze and troubleshoot management network problems

• Analyze and troubleshoot distributed switch problems

5 Troubleshooting Storage

• Recognize components in the vSphere storage architecture

• Identify the possible causes of problems in the various types of datastores

• Analyze the common storage connectivity and configuration problems and discuss the possible causes

• Resolve the storage connectivity problems, correct misconfigurations, and restore LUN visibility

• Analyze log file entries to identify the root cause of storage problems

• Use ESXi and Linux commands to troubleshoot storage problems

• Investigate ESXi storage issues

• Troubleshoot virtual machine snapshots

• Troubleshoot storage performance problems

• Recognize how multipathing works

• Identify the common causes of missing paths

• Resolve the missing path problems between hosts and storage devices

6 Troubleshooting vSphere Clusters

• Identify and troubleshoot potential vSphere HA problems

• Analyze and solve vSphere potential vMotion problems

• Diagnose and troubleshoot potential vSphere DRS problems

7 Troubleshooting Virtual Machines

• Describe virtual machine files

• Identify, analyze, and solve virtual machine snapshot problems

• Discuss virtual machine files and disk content IDs

• Troubleshoot virtual machine power-on problems

• Identify possible causes and troubleshoot virtual machine connection state problems

• Diagnose and recover from VMware Tools™ installation failures

8 Troubleshooting vCenter Server and ESXi

• Analyze and resolve vCenter service problems

• Diagnose and troubleshoot vCenter database problems

• Use vCenter appliance shell and the Bash shell to identify and solve problems

• Identify and troubleshoot ESXi host problems

Enroll

VMware vSphere: Troubleshooting [V8]

Monday, February 2, 2026

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Friday, February 6, 2026

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Timezone

IVT Bangkok

Language