VMware Cloud Foundation: Troubleshooting [V5.0]

This three-day training course provides the advanced knowledge, skills, and tools to achieve competency in troubleshooting problems in VMware Cloud Foundation™ infrastructure. In this course you are exposed to tools and methodologies that help you support and troubleshoot your VMware Cloud Foundation environment. In addition, various scenarios are presented to you in hands-on student labs and simulations where you will learn to identify, analyze, and solve problems systematically in VMware Cloud Foundation infrastructure.

Product Alignment

• VMware Cloud Foundation 5.0

• VMware vSphere 8.0

• VMware NSX 4.0

Duration

3 days

Audience

Experienced System Administrators, System Engineers, System Integrators

Prerequisites

This course requires completion of the following course:

• VMware Cloud Foundation: Deploy, Configure, Manage [V5.0]

The course material presumes that you can perform the following tasks with no assistance or guidance before enrolling in this course:

• Operational capabilities with VMware vSphere® processes and architecture

• Operational capabilities with VMware NSX®

• Operational knowledge of VMware vSAN™

Minimum one year experience with VMware Cloud Foundation

By the end of the course, you should be able to meet the following objectives:

• Use logs to identify, analyze, and troubleshoot problems related to VMware Cloud Builder™ appliance and services

• Use the Supportability and Serviceability (SoS) Utility tool to identify and fix issues VMware Cloud Foundation infrastructure

• Identify, analyze, and troubleshoot problems related to host commissioning in VMware Cloud Foundation

• Identify, analyze, and troubleshoot problems related to Workload domain creation in VMware Cloud Foundation

• Identify, analyze, and troubleshoot problems related to NSX in VMware Cloud Foundation

• Identify, analyze, and troubleshoot problems related to certificates in VMware Cloud Foundation

• Identify, analyze, and troubleshoot problems related to passwords in VMware Cloud Foundation

• Identify, analyze, and troubleshoot problems related to Life Cycle Management (LCM) in VMware Cloud Foundation

• Identify, analyze, and troubleshoot problems related to using APIs in VMware Cloud Foundation Target

1 Course Introduction

• Introductions and course logistics

• Course objectives

2 Troubleshooting VMware Cloud Foundation Bring-up

• Learn VMware Cloud Foundation bring-up troubleshooting methodologies

• Understand VMware Cloud Foundation bring-up validation pre-check process

• Use log files to identify VMware Cloud Foundation bring-up failures

• Understand Common VMware Cloud Foundation bring-up validation pre-check errors

3 Workload Domain Troubleshooting

• Use logs to perform workload domain troubleshooting

• Review logs for problem scenarios

• Review VMware Cloud Foundation SDDC Manager capabilities and services

• SDDC Manager troubleshooting options

• Use the Supportability and Serviceability (SoS) utility tool

• Apply troubleshooting methodology to identify potential failed workflows with SDDC Manager

4 VMware Cloud Foundation Networking

• Learn the components of VMware NSX architecture

• Maintain a VMware NSX Manager cluster

• Understand routing and switching with VMware NSX

• Summarize VMware Cloud Foundation networking requirements

• Describe the role of VMware NSX in VMware Cloud Foundation

• Deploy VMware NSX in VMware Cloud Foundation domains

• Implement VMware NSX routing and switching in VMware Cloud Foundation

• Understand VMware NSX troubleshooting tools and methodologies

• Apply troubleshooting methodology to identify potential VMware NSX routing and switching issues in VMware Cloud Foundation

5 VMware Cloud Foundation Certificates

• Review cryptography fundamentals

• Explain the VMware Certificate Authority (VMCA) architecture

• Recall public key infrastructure (PKI) components

• Create a certificate signing request (CSR)

• Manage certificates for VMware Cloud Foundation components

• Add a certificate authority (CA) in SDDC Manager

• Replace certificates with SDDC Manager

• Apply troubleshooting methodology to identify potential certificate errors

6 Troubleshooting Password Management

• Understand password rotation in SDDC Manager

• Summarize password management best practices

• Perform password rotation

• Use API calls and command-line tools to manage passwords

• Identify common password management problems

7 VMware Cloud Foundation Lifecycle Management

• Automate VMware Cloud Foundation upgrades

• Understand component upgrade prerequisites

• Upgrade SDDC Manager

• Upgrade VMware vSphere elements

• Upgrade VMware NSX

• Upgrade VMware Aria™ Suite products

• Apply troubleshooting methodology to identify potential issues with a VMware Cloud Foundation upgrade

8 VMware Cloud Foundation API

• Explain the use cases for the VMware Cloud Foundation API

• List the supported VMware Cloud Foundation API calls

• Understand Token-based authentication types

• Use API tools

• Apply troubleshooting methodology VMware Cloud Foundation API calls