VMware Horizon 8: Virtual Desktop Troubleshooting
This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. You will engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by Tier 1 virtual desktop administrators and operators.
This course also provides a challenge lab designed to present participants with virtual desktops issues that may arise in actual Horizon environments. The lab objective is to put into practice the contents covered during the training to create a working environment.
Duration
2 days
Audience
New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators.
Prerequisites
• VMware Horizon 8: Skills for Virtual Desktop Management
Customers attending this course should have, at a minimum, the following VMware infrastructure skills:
• Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
• Open a virtual machine console on VMware vCenter Server® and access the guest operating system
Attendees should also have the following Microsoft Windows system administration experience:
• Configure Active Directory services, including DNS, DHCP, and time synchronization
• Restrict user activities by implementing Group Policy objects
• Configure Windows systems to enable Remote Desktop Connections
• Build an ODBC connection to an SQL Server database